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MAIN MENU MAY 2022
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    • CAMPAIGNS

    I CARRY YOUR HEART CAMPAIGN FT. AMER ATHIU

    ELEMENT CAMPAIGN FT. ROBERTA PECORARO

    THE PROTECTION COLLECTION CAMPAIGN

  • I CARRY YOUR HEART CAMPAIGN FT. AMER ATHIU

  • ELEMENT CAMPAIGN FT. ROBERTA PECORARO

  • THE PROTECTION COLLECTION CAMPAIGN
    • NEW ARRIVALS

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    • CARE INSTRUCTIONS

     
    CARING FOR YOUR JEWELLERY
    Each Aletheia & Phos item is hand crafted with precision and requires specific care. Please treat your jewellery with love by following our care instructions below;


    OPAL CARE
    Opals are delicate gemstones and require special attention. View opal care instructions here.


    STORAGE
    Store jewellery separately in a protective box in a cool, dry place. This will protect your piece from humidity and prevent abrasion or scratching from contact with other jewellery.


    CARING FOR YOUR JEWELLERY
    Always remove jewellery;

    • Before any exercise or sporting activities
    • Before coming into contact with water or liquid
    • Remove jewellery before sleeping
    • Before dressing and undressing to avoid the piece or prongs getting caught on clothing

    Take care not to drop, knock or tap your jewellery on hard surfaces as this can crack your gemstone, and scratch or damage the plating on your jewellery.


    PLATING & TARNISH
    Tarnish is a natural and very normal process that can occur with silver and plated jewellery over time. This can be accelerated by exposure to certain substances, skin acidity, storage conditions, humidity and water.

    • To ensure your gold, rose gold and rhodium-plated jewellery continues to live its best life, avoid;
    • All liquids including water, salt water, chlorine, shampoo & conditioner, perfume, soap, make-up, fake tan, hairspray, cleaning products, lotions, oils and oxidising agents (like hair dye; peroxide).
    • Swimming, showering and washing your hands – always remove your jewellery first.
    • Jewellery must be removed before any kind of exercise. Sweat is a complex, natural thing (that contains sodium, potassium, calcium, magnesium, fatty acids and much more) and it can speed up tarnish.
    • Just like us jewellery doesn’t like extreme heat, direct sunlight or humid environments. These conditions can cause jewellery to tarnish rapidly.
    • Repetitive contact with a hard surface can cause wear and damage to plating over time


    CLEANING
    Gently polish with a soft cloth. Don’t use any cleaning products as this can damage plating.


    GEMSTONES
    Our gemstones are sourced ethically, and our diamonds are conflict free. Each stone is individually selected for its size, colour, clarity, shape and unique inclusions.

     

    ENAMEL
    To ensure the enamel on your jewels maintains its colour, avoid exposing it to high heat. Additionally, we recommend keeping it away from humidity and all liquids including water, salt water, chlorine, shampoo & conditioner, perfume, soap, make-up, fake tan, hairspray, cleaning products, lotions, oils and oxidising agents (like hair dye; peroxide).

     

    Each Aletheia & Phos item is hand crafted with precision and care and we do our best to accurately display the natural colour and quality of our gemstones online. We cannot guarantee your stone will be the same as the image online as every stone is unique. If you have a specific request, please contact Customer Care so we can find the perfect stone for you.